About the Author
Hi, I'm Matt Grossmann. I built PaymentsAndRisk.com because most payments knowledge is locked behind expensive consultants, vendor sales pitches, or scattered across forums. This site is free and always will be.
Background
I work full-time in payments and risk operations. Everything on this site comes from real experience - processing decisions, chargeback fights, fraud rule tuning, processor negotiations, and the day-to-day grind of keeping a payments operation running.
Connect: LinkedIn
Consulting Availability
I'm not currently taking consulting engagements. I have a full-time role and don't have the capacity to take on advisory work right now.
The documentation on this site is designed to be actionable without outside help. Start with:
- Chargeback crisis? 0.9% Panic Guide - triage steps you can run today
- Choosing a processor? Processor Comparison - side-by-side breakdown
- New to payments? The Guide - structured learning pathways
- Specific problem? Playbooks - step-by-step for common scenarios
If you have a question the docs don't answer, email me at matt@paymentsandrisk.com and I'll try to point you in the right direction. No guarantees on response time, but I read everything.
About This Site
PaymentsAndRisk.com is an independent knowledge base. No vendor sponsors, no affiliate links, no bias. When I recommend a tool or processor, it's because it's the right fit for the use case - not because someone's paying me to say it.
The site covers payments, fraud prevention, chargeback management, and compliance for merchants and SMBs. All content is written and maintained by me.