AI in payments and risk
- New to AI? Use AI in your business has the five rules, the six-part prompt and a task list
- Keep card numbers, codes, passwords and customer details out of every chat
- AI explains and drafts. You check it against your provider and your records, then decide
- Already lost a dispute? Start with After a Lost Dispute
You've got a payment notice you don't understand. ChatGPT, Claude or Gemini can explain the wording and draft your questions. Check the answer before you act. It can state wrong things confidently.
What do you need help with?
I've got a small-business payment question
Start with one made-up question. The guide shows what you'll leave out and how you'll check the answer.
Use AI for a small-business task
I'm comparing payment or fraud services
Choosing a fraud or dispute service that uses AI? Check what they'll actually do before buying. Keep your original records. Don't let any tool invent, alter or "improve" evidence.
- Fraud prevention vendors
- Chargeback vendors
- Identity checks for fake documents and AI-made face videos
What if a dispute notice is in front of you?
Read your provider's notice first. Can you still respond? Ask the provider about any unclear deadline or evidence request. For a new dispute, start with Your First Chargeback. Already lost? Keep the notice and your response together, then open After a Lost Dispute.