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Buying Payments

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Prerequisites

Before selecting a processor, understand:

Most SMBs overpay for payments because they don't know what questions to ask. The difference between a good processor deal and a bad one is 30-50 basis points. On $500k/year, that's $1,500-$2,500 walking out the door.

What Matters

  1. All-in cost, not quoted rate. The rate they advertise is not the rate you pay.
  2. Contract terms, not just pricing. Early termination fees, reserves, and auto-renewals hurt more than basis points.
  3. Volume-appropriate stack. What works at $20k/mo is wrong at $200k/mo.
  4. Exit strategy. Can you leave with your tokens? If not, you're locked in.
  5. Support quality. When money stops moving, response time matters.

Buying Payments Topics

Quick Reference: Volume Recommendations

VolumeRecommendationFocus
Under $100k/moUse aggregators (Stripe, Square)Simplicity over optimization
$100k-$1M/moShop for rates, consider directNegotiate reserves and terms
Over $1M/moCustom pricing, redundancyToken portability required

Quick Reference: Legitimate vs Junk Fees

LegitimateJunk (Negotiate Away)
Interchange (1.5-3.5%)PCI compliance fee
Network assessments (0.13-0.15%)Batch fee
Processor markup (0.1-0.5%)Statement fee
Annual fee
Minimum monthly fee

Reality check: A processor with a clean 2.5% all-in is often cheaper than one quoting 2.2% plus seven line-item fees.

The $50k/mo Exit Test

Every 6 months, ask yourself:

  1. What's my all-in effective rate?
  2. Is my current processor still the best fit for my volume?
  3. Have I outgrown my current contract terms?
  4. Could I leave if I wanted to? (Token portability)

If you're paying more than 2.9% all-in above $50k/mo, you're likely overpaying.

Test to Run

2-week exercise:

  1. Pull your last 3 months of statements
  2. Calculate your true all-in rate: (Total fees / Total volume)
  3. Get one competitive bid
  4. Compare

Success criteria: You either confirm you're well-priced, or you find savings worth pursuing.


Next Steps

Shopping for a processor?

  1. Use the 3-bid method → Get three competitive quotes
  2. Calculate your all-in effective rate → Compare apples to apples
  3. Review contract terms before pricing → Termination fees matter more than basis points

Already have a processor?

  1. Audit your current effective rate → Are you paying what you expected?
  2. Review your contract terms → When does it renew? ETF clause?
  3. Check processor management → Ongoing optimization

See Also