Buying Payments
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Prerequisites
Before selecting a processor, understand:
- Payments metrics you need to track
- Reading statements to understand costs
Most SMBs overpay for payments because they don't know what questions to ask. The difference between a good processor deal and a bad one is 30-50 basis points. On $500k/year, that's $1,500-$2,500 walking out the door.
What Matters
- All-in cost, not quoted rate. The rate they advertise is not the rate you pay.
- Contract terms, not just pricing. Early termination fees, reserves, and auto-renewals hurt more than basis points.
- Volume-appropriate stack. What works at $20k/mo is wrong at $200k/mo.
- Exit strategy. Can you leave with your tokens? If not, you're locked in.
- Support quality. When money stops moving, response time matters.
Buying Payments Topics
🏢
Processor Profiles
Stripe vs Square vs PayPal vs Adyen - when to use which one
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Processor Selection
The 3-bid method, volume-based recommendations, PayFac vs direct
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Contracts
Fee breakdown, contract gotchas, negotiation tactics
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Underwriting
Approval process, documents needed, limits, and ongoing monitoring
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Integration & Exit
API vs hosted, token portability, card-present, Level 2/3
Popular in This Section
- Processor Selection - The 3-bid method and volume-based recommendations
- Contracts - Fee breakdowns, contract gotchas, negotiation tactics
- Underwriting - Approval process and documentation needed
Quick Reference: Volume Recommendations
| Volume | Recommendation | Focus |
|---|---|---|
| Under $100k/mo | Use aggregators (Stripe, Square) | Simplicity over optimization |
| $100k-$1M/mo | Shop for rates, consider direct | Negotiate reserves and terms |
| Over $1M/mo | Custom pricing, redundancy | Token portability required |
Quick Reference: Legitimate vs Junk Fees
| Legitimate | Junk (Negotiate Away) |
|---|---|
| Interchange (1.5-3.5%) | PCI compliance fee |
| Network assessments (0.13-0.15%) | Batch fee |
| Processor markup (0.1-0.5%) | Statement fee |
| Annual fee | |
| Minimum monthly fee |
Reality check: A processor with a clean 2.5% all-in is often cheaper than one quoting 2.2% plus seven line-item fees.
The $50k/mo Exit Test
Every 6 months, ask yourself:
- What's my all-in effective rate?
- Is my current processor still the best fit for my volume?
- Have I outgrown my current contract terms?
- Could I leave if I wanted to? (Token portability)
If you're paying more than 2.9% all-in above $50k/mo, you're likely overpaying.
Test to Run
2-week exercise:
- Pull your last 3 months of statements
- Calculate your true all-in rate: (Total fees / Total volume)
- Get one competitive bid
- Compare
Success criteria: You either confirm you're well-priced, or you find savings worth pursuing.
Next Steps
Shopping for a processor?
- Use the 3-bid method → Get three competitive quotes
- Calculate your all-in effective rate → Compare apples to apples
- Review contract terms before pricing → Termination fees matter more than basis points
Already have a processor?
- Audit your current effective rate → Are you paying what you expected?
- Review your contract terms → When does it renew? ETF clause?
- Check processor management → Ongoing optimization
See Also
- Payment Provider Types - Gateway vs processor vs ISO vs PayFac
- Processor Management - Ongoing relationship management
- Processor Comparison - Side-by-side comparison
- Reading Statements - Understanding fees
- Holds and Reserves - Cash flow impact