Skip to main content

Buying Payments

On this page
Prerequisites

Before selecting a processor, understand:

TL;DR
  • Overpaying is the default: 30-50 basis points separate a good deal from a bad one, costing $1,500-$2,500/year on $500k volume
  • All-in cost is the only real number: a clean 2.5% all-in beats a quoted 2.2% plus seven junk fees
  • Volume dictates your stack: under $100k/mo use aggregators, $100k-$1M/mo negotiate direct, over $1M/mo require custom pricing and token portability
  • Contract terms beat pricing: early termination fees, reserves, and auto-renewals cost more than basis points
  • If you're paying over 2.9% all-in above $50k/mo, pull 3 months of statements and get one competitive bid

Most SMBs overpay for payments because they don't know what questions to ask. The difference between a good processor deal and a bad one is 30-50 basis points. On $500k/year, that's $1,500-$2,500 walking out the door.

What Matters

  1. All-in cost, not quoted rate. The rate they advertise is not the rate you pay.
  2. Contract terms, not just pricing. Early termination fees, reserves, and auto-renewals hurt more than basis points.
  3. Volume-appropriate stack. What works at $20k/mo is wrong at $200k/mo.
  4. Exit strategy. Can you leave with your tokens? If not, you're locked in.
  5. Support quality. When money stops moving, response time matters.

Buying Payments Topics

Recommended Reading Order

If you're choosing a processor for the first time, read these in order:

  1. Selection - How to evaluate and choose a processor
  2. Contracts - What to look for (and watch out for) in processor agreements
  3. Underwriting - What processors check and how to get approved
  4. Integration - Technical setup options and PCI scope

Quick Reference: Volume Recommendations

VolumeRecommendationFocus
Under $100k/moUse aggregators (Stripe, Square)Simplicity over optimization
$100k-$1M/moShop for rates, consider directNegotiate reserves and terms
Over $1M/moCustom pricing, redundancyToken portability required

Quick Reference: Legitimate vs Junk Fees

LegitimateJunk (Negotiate Away)
Interchange (1.5-3.5%)PCI compliance fee
Network assessments (0.13-0.15%)Batch fee
Processor markup (0.1-0.5%)Statement fee
Annual fee
Minimum monthly fee

Reality check: A processor with a clean 2.5% all-in is often cheaper than one quoting 2.2% plus seven line-item fees.

The $50k/mo Exit Test

Every 6 months, ask yourself:

  1. What's my all-in effective rate?
  2. Is my current processor still the best fit for my volume?
  3. Have I outgrown my current contract terms?
  4. Could I leave if I wanted to? (Token portability)

If you're paying more than 2.9% all-in above $50k/mo, you're likely overpaying.

Test to Run

2-week exercise:

  1. Pull your last 3 months of statements
  2. Calculate your true all-in rate: (Total fees / Total volume)
  3. Get one competitive bid
  4. Compare

Success criteria: You either confirm you're well-priced, or you find savings worth pursuing.


Next Steps

Shopping for a processor?

  1. Use the 3-bid method → Get three competitive quotes
  2. Calculate your all-in effective rate → Compare apples to apples
  3. Review contract terms before pricing → Termination fees matter more than basis points

Already have a processor?

  1. Audit your current effective rate → Are you paying what you expected?
  2. Review your contract terms → When does it renew? ETF clause?
  3. Check processor management → Ongoing optimization

See Also