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Payments

15 min read
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How card transactions actually work, from swipe to deposit.

Every control here should be treated as a test. Start small, measure, then roll out.


Are You Card-Present or Card-Not-Present?

Not sure? If customers swipe/tap in person, you're CP. If they type their card online, you're CNP.

🏪
Card-Present (In-Person)
Lower interchange, higher liability shift
💻
Card-Not-Present (Online)
Higher fraud risk, more prevention options

Pick Your Mode

Popular

If You Only Have 2 Hours This Week
  1. Calculate your effective rate (total fees / total volume). Is it higher than 2.9%? You might be overpaying.
  2. Pull your top 5 decline codes from last month. Pick the most common one and read what it means.
  3. If you have recurring billing: check how many customers failed payment in the last 30 days. Are you retrying intelligently?

That's it. Dashboards and optimization can wait.

How a Transaction Flows

From checkout to cash in your bank account.

PhaseWhat HappensTiming
Authorization"Can this card pay?" - Funds reserved2-3 seconds
Capture"Charge it now" - Transaction finalizedSame day or delayed
ClearingNetworks calculate who owes whatEnd of day
SettlementMoney moves between banksT+1 to T+3
FundingCash hits your accountT+1 to T+3

Deep dives: Authorization & Capture | Settlement | Money Flow


Planning & Budgeting

Getting Started

Optimization


Core Concepts

If you're new to payments, read these in order:

Experiment to Run

Test capture timing: For one product line, compare capture-at-shipment vs. capture-at-order. Measure "goods not received" disputes vs. operational complexity over 30 days.


Payment Methods
Before Adding a Payment Method

Run a 2-week checkout survey: "What payment method do you wish we had?" If fewer than 10% of customers mention it, it's probably not worth the integration effort.


Next Steps

New to payments?
  1. Authorization & Capture - How transactions work
  2. Settlement & Reconciliation - Where your money goes
  3. Payment Methods Overview - Your options
Running a business?
  1. Buying Payments - Choose the right processor
  2. Checkout Conversion - Stop losing sales
  3. Auth Optimization - Improve approval rates
Scaling up?
  1. Interchange - Optimize your fees
  2. Digital Wallets - Add Apple Pay, Google Pay
  3. Going Global - International expansion

See Also